Farah — فرح

Farah ("we," "our," "the app") is a wedding planning app for Saudi brides. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

• Account information: your email address and password, used to create and secure your account.
• Profile information: your name, wedding date, language preference, and other details you choose to add.
• Wedding planning content: guest lists, budget entries, timetable/schedule items, checklist tasks, and vendor favorites you create inside the app.
• Photos: images you upload for checklist items or your profile.
• Contacts: if you choose to import a contact to add them to your guest list, that contact's name and phone number are saved to your account. We only ever access the single contact you select, using Apple/Google's own contact picker — Farah never gains access to your full address book.
• Subscription status: whether you're on a free trial or a paid Premium plan.
• Technical, diagnostic, and usage information: basic device and app data needed to keep the app running reliably and to help us understand how the app is used, including crash reports, performance data, device identifiers, screen views and in-app actions, and an approximate location derived from your IP address (city/country level, not precise location).

2. How We Use Your Information

We use your information solely to operate and improve Farah: to authenticate your account, save and sync your wedding planning data across sessions, send you account-related emails (such as verification codes), diagnose and fix technical problems, understand which features are used so we can improve the app, and provide customer support if you contact us. We do not sell your personal data, and we do not use it for third-party advertising.

3. Where Your Data Is Stored

Farah uses trusted third-party infrastructure providers to operate the app:

• Supabase — hosts our database, authentication system, and file storage (including your uploaded photos).
• Resend — delivers transactional emails, such as one-time verification codes.
• Expo — provides app infrastructure, including (if enabled) push notification delivery.
• RevenueCat — manages subscription status and purchase records. Payment details themselves (card numbers, etc.) are handled directly by the Apple App Store or Google Play Store and never pass through our servers.
• Sentry — helps us detect and diagnose crashes and technical errors, so we can fix problems quickly. This data (device model, OS version, and what happened at the time of the error) is not linked to your account identity.
• PostHog — helps us understand how the app is used (such as which screens and features are opened) so we can improve it over time. This data is linked to your account, but is never used for advertising or shared with advertisers.

These providers process data on our behalf and are contractually restricted from using it for their own purposes.

4. Data Sharing

We do not share your personal information with third parties for marketing purposes. We may disclose information if required by law, or to protect the rights, safety, or property of Farah, our users, or others.

5. Data Retention & Account Deletion

We retain your data for as long as your account is active. You can permanently delete your account and all associated data at any time from within the Farah app. Deletion is immediate and cannot be undone.

How to delete your Farah account:

1. Open the Farah app and log in.
2. Tap the ⋯ menu, then go to "My Account."
3. Scroll to the bottom and tap "Delete Account."
4. Confirm twice when prompted — this step cannot be undone.

What gets deleted: your profile, login credentials, guest list, budget data, timetable, checklist tasks, and any uploaded photos are all permanently removed from our servers immediately. We do not retain any of this data after deletion, and no additional retention period applies.

6. Your Rights

You have the right to access, correct, or delete your personal data. Most of this you can do directly within the app (editing your profile, deleting your account). For anything else, contact us using the details below.

7. Children's Privacy

Farah is intended for adults planning a wedding and is not directed at children. We do not knowingly collect personal information from anyone under the age of 18.

8. Security

We use industry-standard security practices, including encrypted connections and access controls, to protect your data. However, no method of electronic storage or transmission is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the "Last updated" date above when we do. Continued use of Farah after changes take effect constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or your data, contact us at privacy@farahapp.site.